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Little Boomers BasketballFranchise Success Manager
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Franchise Success Manager · NSW

Help Us Build Life Skills That Go Beyond the Basketball Court.

Little Boomers Basketball is hiring a Franchise Success Manager to help every franchisee deliver on that mission.

Hear it straight from our founder

The Opportunity

A real leadership seat, not a support role

Little Boomers Basketball is one of Australia's fastest-growing kids' basketball franchises. We're looking for a Franchise Success Manager to become the go-to person for every franchisee in our network, growing their revenue and improving their profitability. But this role goes well beyond the numbers. You'll lead our team, hold people accountable, run the day to day of the business, and solve problems across departments before they become bigger ones.

Work Directly With Our Founder
We're not a big corporate machine with layers of management between you and a decision. You'll work directly with me. That means real autonomy, real decision-making power, and a level of impact on the business you just don't get in a bigger company.
Emile, Founder & CEO, Little Boomers Basketball
What You'll Own

This is a leadership role first, a numbers role second

Primary Outcome

Grow franchisee revenue and profitability, year on year.

80%+
Franchisee satisfaction with Head Office, hit every quarter, backed by 90%+ survey participation
24HR
Response time on every franchisee enquiry, 3 hours if it's urgent
45
Enrolments every new franchisee hits at their Grand Opening
Who We're Looking For

Your Starting Five

Basketball runs on five players who each know their job. This role is the same: five core strengths, all non-negotiable.

1

Leadership

Sets clear expectations, holds people accountable, makes the tough calls, and gets people moving toward the same goal.

2

Coaching & Developing Others

Pushes people to genuinely improve, not just feel good.

3

Communication

Listens well, explains clearly, and gets people to actually act.

4

Judgment & Decision Making

Makes timely, well-reasoned calls and owns what happens next.

5

Commercial Acumen

Understands the business, spots opportunities, and makes commercially smart decisions.

Our Values

What we actually live by

Own It

We take responsibility for results, good or bad. No excuses.

Do What You Say

If we commit to it, it gets done.

Grow or Die

We're always looking to get better, and we expect the same from you.

Take Pride

Details matter. If your name's on it, it's done right.

Respect

Parents, kids, coaches, franchisees, teammates. Everyone.

If that list reads like common sense, you'll fit in fine. If it reads like a lot to live up to, this probably isn't the role for you, and that's okay.

Why Little Boomers Basketball

We're building more than a franchise network

We're building a network of franchisees who genuinely love what they do, and kids who genuinely love basketball. This role sits right in the middle of that: making sure every franchisee has what they need to succeed. Want a feel for who we are before you apply?

0
Kids in our
programs, and growing
Before You Hit Record

A few practical things: this role is NSW-based, with at least 1 day a week in our Earlwood office, plus occasional interstate travel to visit franchisees.

Ready to Apply?

We don't want a resume

We want to know who you actually are. Send a 60 second video covering:

  1. Why you want to work for Little Boomers Basketball
  2. Why you think you're a good fit for this role
  3. One interesting thing about yourself nobody else in the world knows
Send your video to Email your video

After that, a team member will be in touch to set up a Zoom call with Emile.

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